FREE SHIPPING ON ORDERS $35+

Shipping & Handling

Processing

We charge a $3.99 flat rate fee for all orders under $50. For orders over $50, shipping is free. Normal processing times are 1-4 business days, but this may be extended during busier times of the years like holidays, or if the item is in high demand. 

Shipping

As soon as the item ships, we will email you a tracking number. Please allow 5 business days for the tracking number to register in the system, although it usually does so much quicker. Even if you do not see any updates, it does not mean the package is not on the move. It only means the system is not updating.

We ship all items with the standard post office service. Delivery for USA residents will take between 10-15 business days and 15-22 business days for international customers. 

Please understand these are averages, sometimes they arrive sooner and sometimes later due to unexpected shipping delays. Occasionally the package gets stuck at customs review which delays it by a few days. Rest assured, it will pass the review and then head towards its final destination. 

Customers are responsible for any taxes, duties, tariffs or customs fees. Very rarely will you be charged these fees, but in the extreme chance that these fees are imposed, it will be up to you to cover them. 

Any shipping inquiries should be directed to graystonegear@gmail.com

 

Important: We are not liable for any orders that are affected by customs delays, natural occurrences, post office strikes, logistic company strikes, or delays arising due to processing center errors.